Privacy policy
Last updated: November 9, 2026
Who we are
This website is run by GV Services Inc. ("GV Services", "we"). We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). If you have questions about your information, contact us at [email protected] or (519) 868-1181.
What we collect and why
- Estimate, contact and partner forms: your name, phone, email, town, project details and any photos you upload. We use these only to respond to your request, book your measure and prepare your quote.
- Phone calls: calls to our website number are tracked to show which calls come from the website.
- Website analytics: pages visited and how you found us (for example, a Google search or an ad), collected without identifying you.
Where your information is stored
We use trusted service providers to run our business, including Jobber (customer requests and scheduling), Cloudflare (website hosting and email forwarding), Google (email), and our automation providers. These providers may store data outside Canada, including in the United States, where it may be accessed by authorities under local law.
How long we keep it
We keep your information for as long as needed to provide your quote and complete your job, and as required for tax and warranty records. Requests that don't become a job are deleted after 6 months.
Messages from us
When you ask for an estimate, we'll contact you about that request by phone, text or email. We only send other messages (such as review requests or offers) where Canada's Anti-Spam Legislation (CASL) allows it, and every such message lets you unsubscribe.
Your choices
You can ask to see, correct or delete the personal information we hold about you by contacting [email protected]. We'll reply within 30 days. You can also contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.
Changes
We may update this policy. The date at the top shows the latest version.